Refund Policy
MOGGD 30-Night Guarantee & Refund Policy
At MOGGD, we believe building better habits takes consistency. That's why every order is backed by our 30-Night Guarantee.
30-Night Guarantee
We're confident you'll love your MOGGD Sleep System. If you're not satisfied within 30 days of delivery, contact our support team and we'll make it right.
To request a refund under our 30-Night Guarantee, please provide:
- Your order number
- Proof of purchase from moggd.com
- Completion of our short customer feedback questionnaire
The questionnaire helps us understand how customers are using the product and allows us to continuously improve the MOGGD experience.
Limit one guarantee claim per customer.
Refund Eligibility
We offer refunds for:
- Customers who are unsatisfied within the 30-day guarantee period
- Customers who haven't opened original packaging and the products are new and in box.
Non-Refundable Items
Refunds may not be issued for:
- Orders submitted outside the 30-day guarantee period
- Products purchased from third-party retailers
- Lost or stolen packages marked as delivered by the carrier
Shipping Costs
Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.
Customers are responsible for any return shipping costs unless otherwise approved by MOGGD Support.
How To Request A Refund
To begin a refund request, please contact:
Include:
- Full Name
- Order Number
- Reason for Request
- Photos (if applicable)
Our team will review your request and respond within 2 business days.
Our Commitment
MOGGD was built on the belief that small daily habits matter. If your experience doesn't meet your expectations, we'll do our best to make it right.